The Upton Group, LTD.

Over 40 continuous years in telecommunications and technology consulting.



SERVICES PROVIDED

Depending on your needs, we offer a wide variety of services. Listed below are the areas that cover our expertise.

BILLING SERVICES ANALYSIS

The Upton Group will analyze your organization's existing telecommunications services and systems to identify billing errors and opportunities to reduce costs as well as correct errors that may be recoverable. We also emphasize maintaining or improving services areas of cost saving that won't entail sacrificing service.

VENDOR ASSESSMENT

The Upton Group ensures that vendor responses are comparable and that only responses in appropriate format are considered. All vendor inquiries are handled in a consistent and professional manner. Vendors themselves are evaluated to ensure they will satisfy your needs. Certain due diligence procedures are completed, including consideration of:
Vendor pricing
Vendor history
Service capabilities
Training capabilities
Maintenance agreements
Contract language
References

PROJECT SERVICES

The Upton Group will provide advice, guidance and recommendations to help your organization make the right decisions regarding your telecommunications projects.

MANAGED OUTSOURCING TELECOMMUNICATION SERVICES

Performing as you outsourced telecommunications department,we manage your telecom system and monitor local and long distance expenses to maximize cost savings.

SYSTEMS DESIGN AND SPECIFICATION DEVELOPMENT

Understanding your needs and matching the most appropriate suppliers and solutions to those needs is a critical step along the path to delivering reduced costs and increased efficiency to your business. A change to a critical component of your business requires precise planning to ensure that transitions are smooth and objectives are met. The Upton Group prepares detailed Request For Quotation (RFQ) and Request for Proposals (RFP) based on information identified in a needs analysis. Only at this point will qualifying suppliers be asked to provide proposed solutions.

TECHNOLOGY REVIEW

The technology available changes almost every day. Supported by sophisticated research and development , The Upton Group Consultants are trained in new communications technologies and have the expertise to deliver the technology to you as soon as it is available. We ensure proper evaluation is completed on new products and services prior to considering them as part of an appropriate solution. The goal is to ensure that all available technology is considered to meet your needs, but also to ensure the technology is stable and will ultimately deliver value, not headache. We focus on leading edge technology, not bleeding edge.

VENDOR ASSESSMENT

The Upton Group ensures that vendor responses are comparable and that only responses in appropriate format are considered. All vendor inquiries are handled in a consistent and professional manner. Vendors themselves are evaluated to ensure they will satisfy your needs. Certain due diligence procedures are completed, including consideration of:
· Vendor pricing
· Vendor history
· Service capabilities
· Training capabilities
· Maintenance agreements
· Contract language
· References

VENDOR NEGOTIATION AND SELECTION

Following evaluation and assessments of vendors that fit your criteria, further negotiation may be required to ensure all needs are met at an appropriate cost. The Upton Group’s twenty-six years wide breadth of industry experience ensures that this process delivers the optimum solution to you.

PROJECT MANAGEMENT/IMPLEMENTATION

The ultimate purpose of any evaluation process is to ensure that the best solution, at the best price, is implemented to satisfy your needs. The Upton Group ensures that the implementation process is executed with minimum disruption to your business. Scheduling, installation, training, "extras", follow-up and continuing service procedures are all a part of the implementation process that experienced Consultants manage for you.

MERGERS AND ACQUISITIONS

The experience allows for a complete analysis of merger and acquisition opportunities for integrated technology related companies.  Utilizing the decades of professional history and industry contacts, we are able to identify companies that fit the correct profile for the m/a target criteria including a quicker go to market strategy, strategic alliance creating a strong local presence, established organizational and personnel infrastructure, name recognition and extensive licensing requirements.  The detailed profile created by the extensive investigation performed by our team provides the best value to both the buyer and the seller, creating a win-win success story for all parties.